Q: What does a full service billing agency do?
A: As a full service billing agency VMBS, Inc. will pick up
charges and EOB's from your office on a daily basis, unless you do
not require that frequent of a pick-up. We post all charges and
payments on a daily basis. After posting is completed we will fax
a copy of the daily report to your office for review. After which
time we submit claims to the insurance companies by either
electronic or paper means. At the end of the month we send
statements to any patient with a balance due and we give you a
period report, which includes a month to date as well as year to
date summary of all charges, payments and adjustments. We also
give you an aging report for review.
Q: How do you charge?
A: We charge on a percentage basis.
Q: How do you arrive at the percentage you charge?
A: We take several factors into account when calculating the
percentage. Please feel free to contact us for a more detailed
explanation of our process.
Q: What type of software do you use?
A: We use MSI, Medical Systematics Inc., a HIPAA compliant
program. This is the program we have purchased to use and if
you decide to go with our system we do have the capability of
allowing you to dial in to our system to review your account.
We also have the capability of dialing in to your system, which
allows us to work with the program you own.
Q: Do you electronically bill claims?
A: We electronically bill whenever possible. We are able to bill
several insurance companies electronically including, but not
limited to: Medicare, Medi-Cal, Blue Cross and Blue Shield, etc.
All other claims are printed and sent out the day they are posted.
Q: How often do you work the aging accounts?
A: Aging accounts are worked on a continual basis. Each month
you will be given a current status report on your aging and every
month we follow up on any outstanding claims we have.